AXA Assistance Canada Inc. (“AXA Partners” or “AXA”) is part of the worldwide AXA Group. We offer services, providing assistance in situations such as travel and roadside emergencies, as well as legal assistance and claims. We are committed to ensuring your privacy and personal information is protected. If you were referred to this Privacy Policy from another AXA Partners company website or document (for example, your assistance program terms and conditions) the website or document will set out details of the primary AXA company that is handling (also referred to as “processing” or “processed”  in this privacy policy) your personal information and is responsible for complying with data protection laws, including the Canadian Personal Information Protection and Electronic Documents Act ("PIPEDA") and any applicable provincial laws. If the AXA company is established in the European Union (“EU”), it complies with the EU General Data Protection Regulation (“GDPR”), and if established in the UK, the UK General Data Protection Regulation (“UK GDPR’) and the Data Protection Acts. For the purposes of this Privacy Policy, references to "we" or "us" will refer to that AXA Partners company and any other AXA Partners company associated with handling personal data relating to our customers, service users and related individuals, business contacts and other inquirers and users of our website (“you”).

Please bring this Privacy Policy to the attention of anyone where you are acting on their behalf.

By providing your personal information or the personal information of someone else, you acknowledge that we may use it in the ways set out in this Privacy Policy. We may also provide you with further notices highlighting certain uses we wish to make of your personal information, depending on the type of processing and data involved.

From time to time, we may need to make changes to this Privacy Policy, for example, as a result of changes we make to the way we process personal data, government regulation, new technologies, or other developments in data protection laws or privacy generally. You should check our website periodically to view the most up to date Privacy Policy.

Wherever the name “AXA Partners” is used in this policy, this refers to one or more of the companies within the AXA Partners group of companies, which may offer or play a part in providing insurance products or services. Further details can be found on the respective companies’ websites and under the “AXA Partners Company Details” section below.

Where “AXA” is used in this policy, this refers to one or more companies from the AXA group of companies, outside of the AXA Partners company structure.

This privacy policy applies to AXA Assistance Canada Inc.