COOKIES POLICY

A cookie is a small data file (text file) that a website, when visited by a user, asks your browser to store on your device to keep information about you, such as your language preferences or login information. AXA Partners collects and sets up ‘internal’ cookies during your visit https://www.axapartners.ca/fr, and also uses ‘third party’ cookies, which are cookies from a different domain than the website you are visiting, pursuant to the purposes described in the present policy.

UPDATE OF THE PRESENT POLICY

AXA Partners may update this cookie policy from time to time in response to changes in applicable laws and the nature of cookies dropped while browsing the website https://www.axapartners.ca/fr. This cookie policy was last updated on June 8th, 2023.

WHO PROCESSES YOUR PERSONAL DATA AT AXA PARTNERS?

AXA Assistance Canada, Inc., a company incorporated under the federal law of Canada, having its registered office at 800 Rene-Levesque Boul. West, Suite 220, Montreal, Quebec H3B 1X9 ("AXA Partners" or "we" or "our" or "us") processes your personal data as set out in this cookie policy.

WHAT ARE YOUR RIGHTS RELATING TO YOUR PERSONAL DATA?

Grant your consent (‘opt-in’) to the deposit of some cookies and update your preferences at any time or for all or part of the optional cookies dropped while browsing Cookie Preference Center.

Whenever those cookies involve the processing of your personal data, to the extent required or permitted by applicable law, you may request access to, update, correct inaccuracies in (or withdraw consent to the use of) your personal information by contacting us as set out below. 

HOW TO CONTACT THE PRIVACY OFFICER TO ADDRESS ANY REQUESTS OR TO EXERCISE YOUR RIGHTS?

If you have any questions, complaints, or comments regarding this cookie policy or to exercise your rights listed above, please address them by sending an email to the Privacy Officer at privacy-confidentialite@axa-assistance.ca. AXA Partners may ask you for additional information to confirm your identity and/or to assist locating the data you are seeking.

HOW TO MAKE A COMPLAINT TO THE APPLICABLE PRIVACY COMMISSIONER?

If you are not satisfied with how we have performed our duties under applicable privacy laws, you may raise concerns about how your personal data is being processed with the applicable Privacy Commissioner.

Please refer to the website of the Office of the Privacy Commissioner of Canada, the Office of the Information and Privacy Commissioner of Alberta, the Office of the Information and Privacy Commissioner for B.C., or the Commission d’accès à l’information du Québec, as applicable, for contact information.

Some features of this website rely on services offered by third-party providers. If you consent, (‘opt-in’) these third-party providers will drop cookies that will, for instance, allow you to visualize content hosted by these third parties on our website and share our contents. These third parties may collect your browsing data and use the data collected via their cookies for purposes they have determined in accordance with their privacy policy. To exercise your rights on the data collected via third-party cookies or for any questions about their processing, you should contact their organizations directly. On this website, we use cookies from the following third parties:

Name of the third party : Youtube Google

Cookie categories and their purposes : Targeting cookies

Privacy policy of the third party : https://policies.google.com/privacy?hl=en

Name of the third party : Prismic

Cookie categories and their purposes : Strictly necessary

Privacy policy of the third party : https://prismic.io/legal/privacy

A cookie banner pops up as from your first visit of the website https://www.axapartners.ca. This cookie banner enables you to either:

• Accept all optional cookies which are not strictly necessary for the proper functioning of the website, or
• Refuse all cookies that are not strictly necessary to the proper functioning of the website,
• Access the Cookie Preference Center to set up your choices in terms of consent (meaning that you may select individually cookies you accept to drop while browsing event though they are not essential to the proper functioning of the website).

We will store your preferences, whether consent or refusal of cookies, for [6] months. Once this period expires, the cookie banner will again appear in order to allow you to reset your preferences. You can adjust the cookie settings at any time via the Cookie Preference Center.

The strictly necessary or optional character of each category of cookies is indicated at the very moment you are asked to grant (or deny) consent, either via the cookie banner at the occasion of your first visit to our website, or through the Cookie Preference Center.

The Cookie Preference Center remains accessible at any time in the footer of the website but also by clicking ‘Personalize my choices’ in the cookie banner.

Please note that by refusing optional cookies, some functions, pages and areas of the website may be unavailable or may not work correctly, for which we cannot be held responsible. You may also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally.